Senior sales and Key Account Officer

About AIT Technology

At AIT Technology, we empower businesses and public institutions through cutting-edge digital transformation, enterprise software solutions (ERP, SaaS, EdTech), Business Process Outsourcing (BPO), state-of-the-art Call Center Services, and Digital Marketing solutions. We are looking for a dynamic, results-oriented Senior Sales & Key Account Officer to drive revenue growth, cultivate strategic client relationships, and expand our footprint across key sectors.

Position Summary

As a Senior Sales & Key Account Officer, you will serve as the commercial lead managing high-value corporate clients and strategic business opportunities. You will focus on acquiring new enterprise clients and maximizing revenue from existing key accounts across AIT Technology’s product and service portfolio.

In this role, you will work closely with leadership, reporting directly to the Marketing and Sales Lead Manager on day-to-day pipeline activities and strategic progress, while maintaining dotted-line reporting and direct alignment with the Chief Marketing Officer (CMO) on key account initiatives, market positioning, and revenue growth.

Key Responsibilities

1. Key Account Management & Client Retention

Serve as the primary point of contact for high-value clients, delivering a consultative sales experience and building long-term partnerships.

Deeply understand client operations to cross-sell and up-sell AIT’s tech offerings (SaaS, ERP, BPO, Call Center Solutions, and Digital Marketing).

Perform regular account reviews to ensure high client satisfaction, proactive issue resolution, and contract renewals.

2. Business Development & Pipeline Growth

Identify, target, and acquire high-potential business leads across various industries (financial services, healthcare, education, retail, and corporate sectors).

Lead the end-to-end sales cycle—from prospecting, initial outreach, and software/solution presentation to proposal writing, contract negotiation, and closure.

Collaborate with technical and BPO delivery teams to build customized corporate proposals and RFPs.

3. Reporting & Alignment with Leadership

Reporting to Marketing & Sales Lead Manager: Provide regular updates on sales targets, deal status, client feedback, conversion rates, and pipeline management.

Reporting to CMO: Align sales initiatives with broader brand, marketing, and market-expansion strategies; present account insights and key performance metrics to support strategic decision-making.

Qualifications & Key Requirements

Education: Bachelor’s Degree in Marketing, Business Administration, Computer Science, IT, or a related field.

Experience: 4–6+ years of proven track record in B2B sales, key account management, or business development—preferably within the Technology, SaaS, Software Development, or BPO/Call Center sectors.

Skills & Competencies:

Strong understanding of tech products (ERP, enterprise software, cloud solutions) and technology outsourcing services.

Demonstrated ability to negotiate, pitch, and close high-value corporate contracts.

Outstanding communication, presentation, and interpersonal skills.

Proficiency in CRM software and structured sales reporting.

Fluent in Amharic and English (both written and spoken).

Why Join AIT Technology?

Competitive Compensation: Competitive base salary paired with performance-based sales incentives.

Growth & Impact: High exposure to executive leadership (CMO level) and opportunities to shape the technology landscape.

Innovate Culture: Work with a collaborative, forward-thinking team offering end-to-end tech solutions.

How to Apply

Interested candidates are invited to submit their updated CV and a cover letter to job@aittechworld.com.

Only shortlisted candidates will be contacted.