Registrar and Student Support

Hilina Enawgaw Addis Ababa · ETHIOPIA Posted 2h ago

About this role

Registrar and Student Support

• Plan and organize the students support and registrar activities at the institute in accordance to students support guideline and registrar manual

• Verify and document all students’ credentials, grades and slips as required following the proper documentation procedures in both soft copy and hardcopy.

• Prepare all format and templates required for the operation with the guidance and approval of the dean.

• Provide timely support for all students and applicants for all system related supports and registration proces.

• Document and Report student’s enrollment and course completion stats to the dean.

• Work with college system and IT teams for all technical issues that needs support.

• Education level: Bsc in IT, IS ,CS, Software Engineering , or other IT-related fields.

• Experience: at least 1 years of experience in customer support related activities.

• Specific skills: High level user support skills, content creation and graphics skill, communication and report preparation skill as mandatory and certificates is an advantage.

• Personal characteristics: open minded and able to work alone and/or with team effectively

Skills & tags

  • Active Listening