Project Manager for Delivery, Clients & Pre-Sales

PRE-SALES ENGINEERING

• Deliver product demonstrations to prospective clients — banks, microfinance institutions and partners — and answer technical. questions on the spot without needing an engineer beside you.

• Run solution scoping and requirements discovery with prospective clients, and translate what they ask for into what can actually be built.

• Contribute to proposals, tender responses and technical documentation, including scope, assumptions, dependencies and delivery timelines.

• Advise on feasibility and effort before a commitment is made. A significant part of this role’s value is preventing the company from promising something undeliverable.

CLIENT AND PROJECT MANAGEMENT

• Own the client relationship through implementation: status, escalations, change requests and expectation management.

• Own delivery planning across all engineering teams — scope, sequencing, dependencies and dates that hold up.

• Build and maintain a single credible delivery plan that accounts for real capacity, onboarding time, and the production support load that interrupts feature work. Not a wish list.

• Identify and resolve cross-team dependencies before they become blockers. Plan and run UAT cycles with client institutions: scheduling, environment readiness, defect turnaround and sign-off.

• Coordinate go-lives across multiple client deployments.

• Run the delivery cadence — planning, standups, retrospectives, release reviews — and keep those sessions useful rather than ceremonial.

IMPLEMENTATION AND QUALITY

• Ensure what was sold is what gets built, and that what gets built actually works in the client’s environment.

• Define and enforce release criteria and acceptance standards, including financial correctness.

• Oversee test coverage and quality assurance across the teams, and drive the adoption of consistent testing practice.

• Run post-implementation and post-incident reviews, and make sure the resulting actions are completed rather than filed.

• Establish structured service management practice around incidents, changes and releases as the platform and client base grow.

Skills and experience required

• Minimum 5 years managing software projects and clients in fintech, banking, payments or financial software. This is a firm requirement. Y ou need to be able to talk about settlement, reconciliation, KYC and core banking integration without translation.

• Demonstrated pre-sales or solution engineering experience — you have personally run demos, scoped solutions and contributed to proposals or tenders, and you are comfortable in front of senior client stakeholders.

• Experience running delivery across multiple concurrent teams, not a single squad.

• ITIL certification, together with practical working experience applying ITIL service management practices, is highly recommended. We want someone who brings structured incident, change and release management rather than inventing a process from scratch.

• Exceptional communication. Y ou write clearly and concisely, you run a meeting that respects everyone’s time, and you can deliverunwelcome news to a client or an executive without either softening it into uselessness or creating unnecessary alarm.

• Strong planning discipline. Y our plans survive contact with reality because they account for what always happens: incidents, sick days, scope discovery, onboarding drag.

• Genuine grasp of software delivery — enough technical depth to challenge an estimate, understand a dependency, and know when “nearly done” is not.

• Working SQL — enough to query data and verify an outcome yourself rather than taking someone’s word for it.

• Experience defining and holding acceptance criteria under commercial pressure.

• Valued additionally: other project management credentials such as PMP or PRINCE2; experience in a regulated environment with

  audit requirements; testing of transactional or ledger-based systems; test automation tooling; Amharic language ability .

  FOR DETIAL VISIT: https://drive.google.com/drive/folders/1cTFmZPXBDOqmVpDge_095wHhnWgfAVAn?usp=sharing