Senior ERP Expert

Job Summary
The Senior ERP Expert will be responsible for supporting, managing, and continuously improving the company's ERP system. The position will play a key role in ERP implementation, system optimization, user support, business-process integration, and ensuring that the ERP system effectively supports the organization's operational and reporting requirements.

Key Responsibilities

• Lead and support ERP implementation, configuration, and system optimization.
• Analyze business processes and identify opportunities for ERP-based improvements.
• Work with different departments to understand business requirements and translate them into ERP solutions.
• Coordinate ERP implementation projects from planning through deployment.
• Configure ERP modules and workflows according to organizational requirements.
• Manage ERP system integrations with other business applications where required.
• Provide technical and functional support to ERP users.
• Troubleshoot system issues and coordinate their resolution.
• Develop and maintain ERP-related documentation, procedures, and user guides.
• Train employees on ERP system functionality and best practices.
• Monitor system performance, data accuracy, security, and user access.
• Coordinate with ERP vendors and external technical teams when necessary.
• Prepare reports and provide management with recommendations for system improvements.
• Ensure proper data migration, validation, backup, and system maintenance.
• Identify opportunities to automate business processes and improve operational efficiency.

General Employment Information

• Number of Positions: One (1) for each position
• Employment Type: Permanent after successful completion of the probation period
• Salary: Attractive and negotiable
• Location: Addis Ababa, Ethiopia
• Workplace: Strive Manufacturing, around Jakros Meta, down from Guzara Hotel, near Maleda School

Qualifications & Experience

• BSc Degree in Information Technology, Computer Science, Management Information Systems (MIS), Software Engineering, or a related field.
• 5+ years of progressive professional experience, including at least 3 years of direct ERP implementation experience.
• Proven experience managing or supporting ERP implementation projects.
• Strong understanding of business processes and ERP systems.
• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder-management skills.
• Ability to work effectively with both technical and non-technical teams.