Admin Assistant

Job Description

Job Opening: Admin Assistant

Location: Addis Ababa, Ethiopia

Employment Type: Full-Time

Department: Administration / Operations

Role Overview

We are seeking a highly organized Admin Assistant to support day-to-day operations of our travel agency. The role involves assisting with administrative tasks, client coordination, and communication with walk-in customers, labor travel clients, non-IATA agents, corporate accounts, and airlines to ensure smooth operational flow.

Key Responsibilities

• Assist with client correspondence and coordination for walk-in, labor, corporate, and non-IATA clients

• Maintain office records, documentation, and filing systems

• Support internal teams in scheduling, reporting, and administrative tasks

• Coordinate with airlines for ticket confirmations, schedules, and policy updates

• Handle general office duties, including email, phone calls, and document preparation

Requirements

• Diploma or Bachelor’s degree in Business Administration, Management, or related field

• Strong organizational and communication skills

• Proficiency in MS Office and basic digital tools

• Ability to multitask and work under pressure in a fast-paced environment

• Professional attitude and attention to detail

About AddisFly:

AddisFly is a dynamic travel agency based in Addis Ababa, offering global flight booking, visa consulting, and customized tour packages. As an IATA-accredited agency, we combine trusted offline services with strong online systems to deliver a seamless travel experience for both corporate and individual travelers.