Network and Multimedia Administrator

MIDROC INVESTMENT GROUP, MINING CLUSTER; SalaM Comprehensive Specialized Hospital—a brand-new, state-of-the-art private specialty hospital in Addis Ababa—is opening its doors and setting a new standard for healthcare excellence. We are seeking passionate, highly motivated professionals to join our growing team and help shape the future of life care in Ethiopia. Here, you’ll do meaningful work alongside an elite group of clinicians in a modern, beautifully designed facility—while also enjoying a predictable schedule of with a consistent assigned shift, giving you more time for what matters most at home. Join us in delivering exceptional care and making a lasting impact on the health of our community would like to invite qualified candidates for the following position.

Position: Network and Multimedia Administrator

Duty base: Project site, Addis Ababa (Mekenisa, Kore Square area right after Consolata Catholic in the way from Mekenisa to Kore)

Employment type: Full time after satisfactory probationary excellent performance

Salary: As per the scale of the organization and attractive with perks

Statement of Purpose:

The Hospital Network and Multimedia Administrator oversees the design, implementation, maintenance, and security of the hospital's network and multimedia systems infrastructure, ensuring optimal performance, reliability, and scalability. This role facilitates clinical, administrative, and multimedia operations by delivering a secure and robust IT environment, resolving network and multimedia issues efficiently, and ensuring adherence to healthcare IT standards and regulations.

Major Tasks, Duties & Responsibilities

1. Network and Multimedia Systems Design and Implementation
2. • Design, deploy, and configure network infrastructure and multimedia systems, ensuring high performance, security, and scalability.
   • Implement network components such as routers, switches, firewalls, and wireless access points, as well as multimedia systems for hospital communications and patient care.
3. Network and Multimedia Systems Maintenance and Optimization
4. • Monitor and maintain network performance, including multimedia systems, to ensure minimal downtime and optimal efficiency.
   • Regularly test and troubleshoot network and multimedia issues, performing necessary updates and upgrades.
   • Maintain detailed documentation of network and multimedia system configurations, inventories, and workflows.
5. Security and Compliance Management
6. • Implement and manage network and multimedia system security protocols to safeguard sensitive patient and hospital data.
   • Configure and monitor firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and multimedia security systems.
   • Ensure compliance with healthcare regulations and enforce data protection policies across networks and multimedia systems.
7. Technical Support and Troubleshooting
8. • Provide advanced support for network and multimedia-related issues, working to resolve problems promptly and efficiently.
   • Collaborate with IT and clinical teams to resolve cross-functional network and multimedia challenges.
   • Assist end-users with network and multimedia access or connectivity issues.
   • Provide prompt first-line and advanced technical support to hospital staff, clinical teams, and administrative end-users for network, desktop, hardware, software, and multimedia systems.
9. Vendor and Service Provider Liaison
10. • Collaborate with external vendors and service providers to maintain and support network infrastructure and multimedia systems.
    • Ensure timely service delivery and optimal performance through effective vendor management.
11. Monitoring, Reporting, and System Improvements
12. • Use monitoring tools to proactively identify and address network or multimedia system issues.
    • Generate reports on network and multimedia performance, usage, and security, providing insights for management and recommending system improvements.
13. Disaster Recovery and Business Continuity Planning
14. • Implement and maintain disaster recovery plans for network and multimedia systems to ensure business continuity.
    • Conduct regular backups and system tests to minimize data loss in the event of a failure.

Minimum Specification
Educational Qualification and Work Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 3+ years of experience in network administration, preferably in a healthcare setting.

Knowledge and Skills Requirements

• Strong knowledge of network protocols, architecture, and hardware (e.g., TCP/IP, VLAN, DNS, DHCP).
• Experience with network security tools and concepts (e.g., firewalls, VPNs, IDS/IPS).
• Familiarity with healthcare IT standards and regulations.
• Certifications such as CCNA, CCNP /multimedia certifications are highly preferred.
• Excellent problem-solving, communication, and organizational skills.

Technical Skills:

• Strong knowledge of networking protocols and infrastructure hardware (TCP/IP, VLAN, DNS, DHCP, switches, routers, firewalls, wireless APs).
• Proficiency with video editing and graphic design tools (e.g., Adobe Premiere Pro, Photoshop, Illustrator, DaVinci Resolve, or equivalent).
• Hands-on proficiency with photography equipment, video recording gear, lighting, and audio recording techniques.
• Experience with digital asset management, media archiving, and digital signage platforms.

Soft Skills:

• Strong organizational, communication, and creative problem-solving skills with high attention to detail