IT OFFICER

Job Description

We are looking for a responsible, organized, and tech-savvy individual to manage the day-to-day operations of our digital platform and its administrative backend.

Key Responsibilities

• Manage user accounts, profiles, and verification requests.

• -Monitor platform activity and report technical issues.

• Review user complaints and reported content.

• Provide basic technical support to users.

• Maintain accurate records and prepare daily and weekly reports.

• Coordinate with the technical team to resolve system issues.

• Maintain the confidentiality and security of user information.

• Perform other related duties as assigned by management.

Qualifications and Requirements

• Fresh graduate in Information Technology, Computer Science, Information Systems, or a related field.

• Basic computer skills and familiarity with online platforms.

• Good communication, organizational, and problem-solving skills.

• Basic knowledge of Microsoft Office, especially Excel.

• Ability to learn new systems quickly and work independently.

• Honest, detail-oriented, and committed to maintaining confidentiality.