IT Support Expert

East African Agri-Business PLC Bishoftu · Oromia Posted 1h ago

About this role

Job Description

IT-Expert maintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact..

Key Role and Responsibilities

  • System Maintenance and Setup: Installing, configuring, and updating hardware components, Software Programs and servers.
  • Technical Support: Troubleshooting hardware, software, and network connectivity issues for Employees or users.
  • Network Administration: Monitoring network performance, managing user accounts, and ensuring
    Reliable daily operations.
  • Security and Privacy: Implementing and updating firewalls, data encryption, anti-virus programs,
    And Security protocols to protect corporate data.
  • Data Backup and Recovery: Overseeing regular data backups and disaster recovery plans to prevent Permanent data loss.
  • Documentation: Keeping technical guides, system configurations, and IT policies up to date for Future Reference and audits.
  • Review diagnostics and assess the functionality and efficiency of systems Implement security measures
  • Monitor security certificates and company compliance of requirements
  • Offer technical support to company staff and troubleshoot computer problems
  • Install and update company software and hardware as needed
  • Anticipate and report the cost of replacing or updating computer item

Job Qualification

Qualifications and Education Requirements:-

  • BSc Degree in computer science/Information Technology/Information Science

Work Experience

  • BSc Degree in computer science/Information Technology/Information Science.
  • 4 Year relevant work experience.
  • Strong expertise in computer science/Information Technology/Information Science.
  • Excellent communication and interpersonal skills for cross-functional coordination.
  • Strong analytical, problem-solving, and decision-making abilities.
  • Ability to work effectively under pressure while meeting tight deadlines.

How to Apply

Please submit only 3/Three/ non-returnable CV, educational certificates, and work
experience via Telegram to @masre2026 or present in person to HR and Administration Department within Seven consecutive days of this advertisement.

ADDRESS፡- from Bishoftu to Dukem: Turn left at the inspection station and follow the gravel road for 2.5km. OR from Addis Ababa to Bishoftu: Turn right at the inspection station and follow the gravel road for
2.5km