IT SUPPORT

We are looking for a dedicated IT Support professional to join our team in ensuring smooth technical operations. The responsibilities include installing and configuring hardware, software, and networks, troubleshooting technical issues, assisting colleagues with IT problems, maintaining technical reports, analyzing system logs, and supporting new solutions or applications.

Responsibilities

• Installing and configuring computer hardware, software, systems, and networks.

• Troubleshoot and resolve issues with software or hardware.

• Walk colleagues or clients through steps to help them resolve their technical problems.

• Maintain procedures and reports that provide technical support to the entire organization.

• Analyze records and logs to spot underlying trends and potential issues.
  Support the implementation of new solutions or applications.

• Establish accounts for new users and assist with password or login problems.

Requirements

• Bachelor’s degree in IT, Computer Science or another relevant field is preferred.